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Thank you for opening this survey about the information you received during the disruption.

The questionnaire will take about 5-10 minutes to complete.

By completing this survey, you will be able to enter a monthly prize draw to win a £50 Amazon voucher

This survey is being conducted by the BVA BDRC Group on behalf of National Rail, in accordance with the Code of Conduct of the Market Research Society in Britain. No personally identifying information will be asked of you. BVA BDRC group will not be able to link any of your answers to any personal information panels hold about you. The recipients of your anonymous survey answers are train companies and its supplier the BVA BDRC Group only for the purpose of this survey. Your answers will be collected by BVA BDRC Group based on its legitimate interest to better understand your experience with train companies.